Dedicated to Developing Responsible Herbal Practice

Established in 2002 by Susan Wynn, DVM, RH(AHG), DACVN

 

VBMA WEBINARS - INSTRUCTIONS

 

Thank you for registering for the upcoming VBMA Webinar: Hip and Knee Problems - Including CCL Tears, Luxating Patellae and Hip Dysplasia

 

Webinar Begins: THURSDAY May 14th, 8:00 PM Eastern Time

 

 

 

We STRONGLY recommend testing the webinar link you were emailed PRIOR to the start of the webinar.

 

• Minimum internet connection speed for webinars is 5 Mbps. If your speed is less than 5 Mbps, you may experience delays, poor sound quality and disconnects.
• You should conduct the test from the device you will be using to view the webinar with...computer, tablet, or mobile phone.
• You will use a web browser to view the webinar if you're using a computer. Make sure your browser supports Flash and that you update Flash if need be before the webinar begins. IF YOUR COMPUTER AND BROWSER DO NOT SUPPORT FLASH YOU WILL NOT BE ABLE TO ACCESS THE WEBINAR!
• Tablets and mobile phones require an app download* and installation in order for the webinar to work, and the VBMA cannot guarantee that our webinars will work on anything other than a computer. If you choose to use a tablet or mobile phone and are unable to access the webinar, we will be unable to assist you and refunds will NOT be provided.

 

If you DO NOT test the webinar link PRIOR to the start of the webinar and experience technical issues accessing the live presentation, we may not be able to assist you or refund your purchase price. Once the webinar has begun, please EMAIL US at communicationscoordinator@vbma.org with questions or concerns. Please refrain from using the webinar Q&A section to report technical issues. Refunds  will be provided on a case by case basis at the discretion of the VBMA.

 

When you're ready to join the webinar, turn on your computer speakers (or plug in your headphones to your computer/speakers) and click on the link next to the words VBMA WEBINAR.

 

The ‘lobby’ page will load:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You'll hear music and/or nature sounds while you wait until the session begins. MAKE SURE you can hear the hold music/sounds. (If you're testing the link prior to the start of the webinar, simply close the tab or browser window you're using to exit, then click on the link in the previously-sent email again to join the webinar at its scheduled time.) When the moderator and speaker are ready to begin the presentation, you will be admitted to the webinar automatically and your page will 'refresh'.

 

Once the webinar page loads, a box will pop up:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Simply click OK. DO NOT check the dial in via telephone box.

 

You'll hear an announcement advising that your passcode has been accepted, and hold music will play until the webinar begins. When it does, all you have to do is listen...it's that simple. If at any time you feel as if the audio is difficult to hear, we suggest using headphones/earbuds.

 

*TELSPAN APP DOWNLOAD INFORMATION:

 

Android Download and Install Instructions:

 

    Open the Play Store from your mobile device.

    In the search bar type in ‘telspan’.

    Select the ‘TelSpanWeb’ app to download.

    Tap the ‘Install’ button to install it on your device.

    When prompted, accept the access permissions.

 

iOS Download and Install Instructions:

 

    Open the App Store from your device.

    Tap on ‘Search’ at the bottom.

    In the search bar type in ‘telspan’.

    Select the ‘Get’ icon to begin the download.

    When prompted, confirm the download.